FAQ
If you have any questions please reach out to our 7 days a week support at hello@coffydoor.com
If you have any questions please reach out to our 7 days a week support at hello@coffydoor.com
The capsules work perfectly with your Original Line Nespresso® machine, as well as Nespresso®-compatible machines from other manufacturers such as Krups, De’Longhi, and more.
P.S. If you have a Dolce Gusto machine, you can now purchase our Dolce Gusto adapter and enjoy our capsules in your machine too! You’ll find it in the shop under “Dolce Gusto
Our delicious coffee is roasted at one of Italy’s finest roasteries, using beans sourced primarily from family-owned farms passed down through generations in carefully selected regions around the world, including Brazil, Ecuador, Ethiopia, and more.
All four blends: Lungo, Espresso, Ristretto, and Decaf are ground to work beautifully both as a shorter shot and as a larger, creamy cup when you need it most.
The Lungo offers a richer flavour with subtle notes of chocolate, while the Espresso, and even more so the Ristretto delivers a bold intensity when you need that extra kick.
The short answer is no, because it doesn’t need to be.
The longer answer is that our coffee isn’t always certified organic because obtaining organic certification can be both difficult and expensive, and many of the coffee farmers we work with are simply too small to justify the cost.
Almost all of these farms are family-owned and run by people who have been growing exceptional coffee for decades, without the use of harmful chemicals or pesticides. They know what they’re doing.
Just like above, the short answer is no, because it doesn’t need to be.
Working directly with the producers who grow our coffee beans allows us to build and maintain long-term relationships that we wouldn’t have through a Fairtrade certification.
Strict certification requirements can limit the earning potential of some farmers, as prices are set by a third party, while farmers themselves may also have to bear the costs of participating in the certification process.
For us, it makes much more sense to work directly with the growers. We agree on prices together and often pay a premium above the Fairtrade price to support long-term relationships. In return, they grow some of the world’s finest coffee for us.
The capsules are made from 100% recycled aluminium and can easily be recycled again through Sweden’s excellent metal recycling system and through the Podback scheme.
NO! and it never will be
The obvious answer is that you’ll never have to experience the horror of waking up to no coffee at home.
You probably have enough going on in your life already. Just tell us how much coffee you drink and which coffee you like, and we’ll deliver it straight to your door as often as you want.
You’ll also save money when you subscribe. You get a free gifts and and free shipping, always.
On top of that, you’ll earn member points to spend in our shop and work your way up through our loyalty program, where early access, special editions and much more await.
You can change, skip, pause or cancel your subscription at any time. No restrictions.
Get started here and save up to 50% on your first order.
You don’t have to anything!
Simply choose how many capsules you need and whether you’d like them delivered every 4, 6, 8 or 12 weeks.
And just as easily, you can change the quantity, pause your subscription or skip deliveries altogether!
Just log into your membership portal to get an overview of your puchcards and rewards and bonuses!
Just go to my pages and edit your upcoming order to the ones you loved the most or send a quick email to our support at hello@coffydoor.com
It’s easy to run out... we’ve all been there.
But we’ve got you covered! Just head to My Account and click “I need more coffee now/bill now” and we’ll send out a new order the very next morning!
Of course! Just head to My Account and update your details before your next delivery. You can change them back whenever it suits you.
If you need any help, you can always email us at hello@coffydoor.com and we’ll be happy to help!
If you are not home for the home delivery, they will either try again or leave it at your closest parcel shop depending on your preference!
Normally across Europe and The UK our delivery times are 3-5 working days, soon to be even faster.